Crisis Management Foundations by Concilium Respond provides guidance and interactive table-top exercises for leadership and staff at home and abroad who manage and mitigate organizational crises. These exercises include interactive role-plays simulating interaction with various players and actors in a crisis, such as the FBI, State Department, Family Members, Insurance Providers, Seconded Organizations, Hostage Takers, Foreign Governments, and more. The table-top exercise can last several hours or several days, and can be paired with a CAST-FSC or RACE-FSC course for “live-action real time” scenarios.

Upon completion of Crisis Management Foundations, attendees will know how to create an organizational framework for crisis management procedures, understand their organization’s duty of care for personnel, create field-driven plans for responding to “likely” incidents, and develop organization-specific staff family, media, and government communication touchpoints.

Course Modules:

  • Introduction to Crisis Management
  • Theology of Risk
  • Risk Assessment: Identifying your Vulnerabilities
  • Risk Mitigation & Contingency Planning
  • Seven Principles of Crisis Management
  • Crisis Management Teams
  • Crisis Communication
  • Crisis Scenario/Tabletop Exercise(s) (4-6 hours)
  • Debrief and Assessment
  • Developing a Risk Management Policy Manual
  • Creating Emergency Action Plans
  • Effectively Using Crisis Manuals and EAP’s
  • Engaging Crisis Consultants and Hostage Negotiators